Website and service terms

Terms & Conditions

Please read these terms before using our website or booking a cleaning service.

Last updated: March 8th, 2026

Welcome to Cleaning4You by DanOleDi. By accessing this website or booking our services, you agree to the following Terms & Conditions. Please read them carefully before using our website or scheduling any service.

1. About Us

Cleaning4You by DanOleDi provides professional cleaning services in Winnipeg and surrounding areas, including carpet cleaning, upholstery cleaning, stain removal, pet enzyme treatment, and related cleaning services.

2. Acceptance of Terms

By using this website, requesting a quote, contacting us, or booking a service, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

3. Services

Our services may include, but are not limited to:

All services are subject to availability, service area limitations, and confirmation by our team.

4. Quotes and Pricing

Any quote provided through this website, by phone, by email, by message, or in person is an estimate based on the information available at the time.

Final pricing may vary depending on:

  • Actual condition of the carpet, upholstery, or surface
  • Size of the area or item
  • Severity of stains or odors
  • Access conditions
  • Additional time required
  • Extra services requested

We reserve the right to adjust the final price if the actual job differs from the original description.

5. Minimum Booking and Service Time

Some services may be subject to a minimum booking time. Minimum service requirements, travel fees, and other applicable charges will be communicated before or at the time of booking.

6. Booking Confirmation

A booking is considered confirmed only after we approve the requested service date and time. We reserve the right to refuse, reschedule, or cancel a booking if:

  • The requested service is outside our service area
  • The requested date or time is unavailable
  • The information provided is incomplete or inaccurate
  • Conditions at the property make the service unsafe or impractical

7. Access to Property

The customer is responsible for providing safe and timely access to the property at the scheduled service time.

If we are unable to access the property, or if access is significantly delayed, additional charges may apply, and the appointment may need to be rescheduled or cancelled.

8. Customer Responsibilities

Before the appointment, the customer is responsible for:

  • Providing accurate contact and address information
  • Informing us of any parking, access, or entry instructions
  • Securing pets where necessary
  • Removing fragile, valuable, or personal items from the work area
  • Advising us of any material sensitivities, damage, or special concerns

We are not responsible for pre-existing damage, unstable furniture, loose carpet seams, weakened fibers, discoloration, wear, or issues caused by age and prior condition.

9. Stain and Odor Removal Disclaimer

While we use professional cleaning methods and make every reasonable effort to achieve the best possible result, complete stain or odor removal cannot be guaranteed.

Results depend on many factors, including:

  • Type of stain or contamination
  • Age of the stain
  • Material and fiber type
  • Previous cleaning attempts
  • Extent of penetration into the surface or padding
  • Permanent discoloration or damage

Some stains, odors, or marks may be reduced but not fully removed.

10. Drying Time

Drying time may vary depending on the service performed, airflow, humidity, temperature, material type, and level of cleaning required. We do not guarantee exact drying times.

Customers should use caution on recently cleaned surfaces until fully dry.

11. Cancellations and Rescheduling

If you need to cancel or reschedule, please notify us as early as possible.

We reserve the right to charge a cancellation or missed appointment fee in cases including, but not limited to:

  • Last-minute cancellations
  • No-show appointments
  • Inability to access the property
  • Incorrect address or booking information provided by the customer

12. Payment Terms

Payment is due upon completion of the service unless otherwise agreed in writing.

We may accept payment by methods such as:

  • E-transfer
  • Cash
  • Credit card, where available

If card payments are accepted, processing fees may apply.

Failure to make payment may result in additional collection steps or refusal of future service.

13. Refunds

Refunds are not automatically provided once a service has been completed.

If you are dissatisfied, please contact us within a reasonable time after the service so we can review the issue. Where appropriate, we may, at our sole discretion:

  • Re-inspect the area
  • Offer a touch-up or partial re-service
  • Consider a partial refund

Any refund or resolution is determined case by case.

14. Website Content

All content on this website, including text, images, branding, logos, graphics, and service descriptions, is the property of Cleaning4You by DanOleDi unless otherwise stated.

You may not copy, reproduce, republish, distribute, or exploit website content without prior written permission.

15. Website Use

You agree not to use this website:

  • For unlawful purposes
  • To send false or misleading inquiries
  • To interfere with website operation or security
  • To copy or misuse website content
  • To submit harmful code, spam, or unauthorized data

We reserve the right to restrict or terminate access to the website if misuse is detected.

16. Third-Party Links

This website may contain links to third-party websites for convenience only. We are not responsible for the content, availability, accuracy, or privacy practices of third-party websites.

17. Limitation of Liability

To the fullest extent permitted by law, Cleaning4You by DanOleDi shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of this website
  • Booking or use of our services
  • Delays, rescheduling, or service interruptions
  • Incomplete stain or odor removal
  • Drying time variations
  • Pre-existing damage or wear

Our total liability, if any, shall not exceed the amount paid by the customer for the specific service in question.

18. Indemnification

You agree to indemnify and hold harmless Cleaning4You by DanOleDi from any claims, damages, losses, liabilities, or expenses arising from your misuse of the website, inaccurate information provided by you, or unsafe conditions at the service location.

19. Changes to These Terms

We may update these Terms & Conditions at any time without prior notice. Any changes will be posted on this page with the updated effective date. Continued use of the website or services after changes are posted constitutes acceptance of the updated terms.

20. Governing Law

These Terms & Conditions shall be governed by the laws of the Province of Manitoba and the applicable laws of Canada.

21. Contact Information

If you have any questions about these Terms & Conditions, please contact us using the details below.

Carpet Cleaning by DBO
Winnipeg, Manitoba, Canada
Phone: +1 (431) 792-9911
Email: wpcleaning.4you@gmail.com

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